Common questions from people already using it

A multi-client IoT platform for installers and consultants who manage devices for more than one client. You manage clients, groups and devices from a single dashboard; each client gets a scoped login that only shows their own devices.

No. Each client login is scoped only to that client's own data — there's no view where one client can see another's data, regardless of which Admin manages them.

No. Your data and your clients' data is used only to operate the platform — we never sell it or share it with third parties for advertising or commercial purposes. More detail in our Privacy Policy.

Any device that can speak MQTT and hold a client TLS certificate — ESP32-class hardware is the common case. We issue a signed certificate per device when it's created; the firmware that uses it is your responsibility. If your team works with Arduino or ESP-IDF, integration is straightforward.

You set a condition on any field a device reports (for example, temperature above a threshold), point it at a target device, and define the command to send. Conditions are evaluated every 3 seconds and fire once per transition.

Not yet — the portal runs under our domain today, with no custom branding. Both are on our roadmap — once the underlying infrastructure is ready, we'll make a lot of noise about it!

You'll see a clear message when you try to add a device past your plan's limit, with the option to upgrade. Devices you already have keep working as normal.

Yes, but if you have more devices than the new plan allows, you'll need to remove the extra devices first; once you've done that, you're free to move to a lower plan.

Yes — 14 days with full access before you need to add a payment method. If you don't activate a plan by the end of the trial, your data stays safe but the portal locks until you do.

Yes — within the first 3 days after any charge, you can cancel any time for an automatic refund, and the service stops immediately. After that window there's no refund, and the service continues until the end of that billing period.

Your account is marked inactive: all your devices, automation rules, and connectivity alerts stop working immediately, but nothing is deleted yet. You have 90 days to reactivate — pick up right where you left off — before your clients, groups, devices, and rules are permanently deleted.

Above that, pricing is custom, based on device count. Get in touch and we'll work out the numbers.

Yes. Reach us through the support chat and we'll reply within one business day.